Case Studies

Measurable results count. The following cases show the structure, approach, and outcome range of typical projects.

Honest upfront: Omnaut is a young agency — these cases are sample calculations from typical mid-market scenarios, not real client projects. Your project can be the first real reference.

RAG / Knowledge Agent · 5 weeks

Manufacturing company, 120 employees

Starting point: Manuals, wikis, and ERP notes spread across five systems — answers to technical questions took days.

Implementation: Data preparation from five sources, retrieval pipeline with source citations, role-based access for production and sales.

✓ Search time cut from 45 to 12 minutes per person per day
✓ Answers available without interrupting subject-matter experts

Workflow Automation · 3 weeks

Trading office, 25 employees

Starting point: Inquiries, invoices, and email sorting done by hand — three colleagues, nine hours per week.

Implementation: Three n8n workflows: inquiry → CRM, invoice → accounting, email triage with AI classification.

✓ 9 hours per week saved
✓ ROI in under four months

AI Chatbot · 4 weeks

Service provider, 60 employees

Starting point: Hotline with 200 recurring questions — customers waiting, team blocked.

Implementation: Chatbot on website and Teams, knowledge base from 200 FAQs, GDPR-compliant EU hosting, escalation rules.

✓ 90 % of inquiries answered automatically
✓ Hotline capacity freed up for real cases

Your project as the first real reference.

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